{"id":107,"date":"2022-01-12T14:22:22","date_gmt":"2022-01-12T14:22:22","guid":{"rendered":"https://guruharkishansecuritytech.com\/?post_type=services&#038;p=107"},"modified":"2022-07-04T16:14:25","modified_gmt":"2022-07-04T15:14:25","slug":"managed-services","status":"publish","type":"services","link":"https://guruharkishansecuritytech.com\/services\/managed-services\/","title":{"rendered":"Managed Services"},"content":{"rendered":"<p>We provide this predictable fixed price monthly support package service to over 90% of our clients. If anything we support breaks or stops working, our friendly engineers sort it out - whether that\u2019s on the phone, remotely or by a visit to your office - it\u2019s all included along with 24\/7 proactive monitoring, security assistance and software updates. Oh, and they won\u2019t try to bamboozle you with technical speak -unless you\u2019re weird like us and want them to!<\/p>\n<p>We deliver all this Managed Service support on simple rolling 30-day contracts. We\u2019re confident that once you\u2019ve found us, like almost every single one of our clients, you won\u2019t want to leave us, so we don\u2019t feel the need to tie you in for 12 or 18 months or more, like others might.<\/p>\n<p>We know this is the right approach because our clients say the <a href=\"https://guruharkishansecuritytech.com\/about\/testimonials\/\">loveliest things<\/a> and our client retention rate is one of the best in the industry.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"service aligncenter wp-image-262\" src=\"https://guruharkishansecuritytech.com\/wp-content\/uploads\/AutoTaskStatus.png\" alt=\"99.4% Customer Satisfaction - 25 Seconds Average Phone Wait Time - 21 Minutes Average Fault Resolution Time\" width=\"600\" height=\"197\" srcset=\"https://guruharkishansecuritytech.com\/wp-content\/uploads\/AutoTaskStatus.png 888w, https://guruharkishansecuritytech.com\/wp-content\/uploads\/AutoTaskStatus-300x98.png 300w, https://guruharkishansecuritytech.com\/wp-content\/uploads\/AutoTaskStatus-768x252.png 768w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>For businesses that have their own IT team we can also work to provide wrap around specialist and\/or additional support. It may involve providing holiday cover or handling particular tasks only, in order to ease any pressures on your team or bottlenecks in your requirements \u2013 no matter what you need, we can help. We do this type of integrated work for several clients, enhancing and expanding their IT cover, and we\u2019re delighted to say that we\u2019re often treated as part of their internal IT team.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"service aligncenter wp-image-269 size-full\" src=\"https://guruharkishansecuritytech.com\/wp-content\/uploads\/ManagedServices.png\" alt=\"Our managed service contracts include onsite visits so we're always happy to travel to see you!\" width=\"600\" height=\"150\" srcset=\"https://guruharkishansecuritytech.com\/wp-content\/uploads\/ManagedServices.png 600w, https://guruharkishansecuritytech.com\/wp-content\/uploads\/ManagedServices-300x75.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our popular option that most clients use, regular proactive support and maintenance so you know everything is running smootly.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"acf":[],"_links":{"self":[{"href":"https://guruharkishansecuritytech.com\/wp-json\/wp\/v2\/services\/107"}],"collection":[{"href":"https://guruharkishansecuritytech.com\/wp-json\/wp\/v2\/services"}],"about":[{"href":"https://guruharkishansecuritytech.com\/wp-json\/wp\/v2\/types\/services"}],"wp:attachment":[{"href":"https://guruharkishansecuritytech.com\/wp-json\/wp\/v2\/media?parent=107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}